SOC – Security Operations Center

Your infrastructure is under constant protection. 24 hours a day.

The ITH Security Operations Center (SOC) is a fully managed security operations center that provides continuous monitoring of infrastructure, threat detection, and real-time response to security incidents—all without the need to invest in building your own team.

Quick e-mail offer Let's talk!

24/7

monitoring without interruptions

<15 min

's average response time to an incident

20+ years

The ITH team
in the IT market

NIS2

Full regulatory compliance

Why is SOC so important?

Attacks occur at night and on weekends
Cybercriminals deliberately target times when security professionals are off duty. Without continuous monitoring of network traffic, the negative effects of an attack accumulate over many hours. Without continuous monitoring, you are vulnerable.
No visibility = no control
A firewall and antivirus software aren’t enough. Without advanced analysis of events from various sources, you won’t be able to distinguish normal activity from security breach incidents.
NIS-2 requires documented security procedures
The NIS-2 Directive mandates that incidents be reported within 24 hours and that organizations have documented incident response procedures. The absence of a SOC means there is no evidence of compliance.

The Three Pillars of the ITH SOC Service

A Security Operations Center (SOC) is more than just tools. It consists of people, processes, and technology working together as a single mechanism to protect the organization—from threat identification to a full-scale response.

Real-time threat detection

The SOC team collects, correlates, and analyzes events from all layers of your infrastructure—networks, endpoints, the cloud, and applications. Both critical resources and network performance...

Incident Response and Threat Mitigation

As part of our SOC, our analysts don’t just issue alerts—they take action. Every incident is verified, classified (Low / Medium / High / Critical),...

Compliance, Reporting, and Continuous Improvement

Monthly reports, incident documentation in accordance with NIS2, MTTD and MTTR metrics, and recommendations for implementing new security measures. Your organization’s management always has a...

How do we operate?

From setup to ongoing protection for your organization

1. Inventory and Assessment of Infrastructure

We map your organization’s resources, identify the attack surface, and prioritize ongoing monitoring based on your industry’s specific characteristics.

2. Integration and Connection of Data Sources

Logs from all sources are sent to our center. The correlation engine looks for attack patterns.

3. Fine-tuning detection rules and models

We eliminate false alarms by calibrating the rules to match your network's normal activity patterns. We use behavioral analysis to improve detection accuracy. We configure the agents.

4. 24/7 Monitoring

SOC monitors network traffic and analyzes events 24/7. For critical incidents, the SLA response time is up to 1–2 hours, and notifications about detected threats are sent to you immediately.

5. Vulnerability Reporting and Management

Every month, we provide a comprehensive overview of incidents, threat trends, and recommendations for managing vulnerabilities and strengthening your organization’s security procedures. Every quarter, we provide a management report (risk overview).

For whom?

We specialize in demanding sectors

We cover the full spectrum of threats—from external attacks to unauthorized activities within the organization.

Digital Infrastructure

Transportation

Energy

Banking and Finance

Health Care

ICT Service Management

Digital service providers

Financial Market Infrastructure

Public administration

Industrial Production

Research

Outer Space

Waste management

Postal and courier services

Food Production

Regulations and Compliance

ITH's SOC Service as a Response to the Requirements of the NIS2 Directive

Starting in 2026, thousands of Polish cybersecurity companies will be required to implement the requirements of the NIS2 Directive. Among other things, the directive requires continuous monitoring of incidents, reporting them within 24 hours, and having documented security and incident response procedures. The ITH SOC meets these requirements
immediately upon implementation—without the need to build your own processes from scratch.

Detection and Reporting of Security Incidents in a Timely Manner in Accordance with NIS2
Complete documentation of events, actions taken, and risk management
Vulnerability Management as Part of the Security Procedures Required by NIS2
Preparedness for CSIRT Audits – Always Up-to-Date Documentation on Incident Response and Handling

Why ITH?

SOC from an operator with its own network

ITH is a telecommunications provider and IT integrator offering full visibility into networks, data centers, the cloud, and endpoints—all in one place.

Our Own Network – Full Visibility into Network Traffic
As a network operations center operator, we have insight into network traffic at a level that is inaccessible to external companies. Real-time network traffic analysis is our competitive advantage over traditional SOC providers.
One contract, a complete security ecosystem
Internet, colocation, cloud, firewall, backup, and SOC—all from ITH. A single provider responsible for the security and performance of your organization’s infrastructure. No more finger-pointing between subcontractors.
Polish security experts – no zone restrictions
Our SOC team, made up of certified analysts, is based in Poland. We build customer trust through transparency and our knowledge of the Polish regulatory landscape.
Scalability – Expand Your Scope Without Renegotiation
Are you growing? SOC services grow with you. We can implement new data sources and expand coverage in just a few business days—without having to renegotiate the entire contract.

What do we monitor?

No threat will escape our attention

We cover the full spectrum of threats—from external attacks to unauthorized activities within the organization.

Ransomware & Malware

We detect characteristic patterns of file encryption and network propagation before the data is locked.

DDoS Attacks

Detection of network traffic anomalies and immediate activation of mitigation procedures in collaboration with the ITH Anti-DDoS service.

Phishing & BEC

Analysis of email logs, detection of account takeovers and suspicious logins from unknown locations.

Insider threats

Monitoring the behavior of privileged users and anomalies in access to sensitive resources.

0-day vulnerabilities

Correlation with current CVE feeds and real-time threat intelligence.

Lateral movements

Detection of post-exploitation techniques: pivoting, privilege escalation, and unauthorized access to Active Directory.

They trusted us

See more references

Modern Cloud Solutions for Business. Public Cloud and secure connections to global clouds provide flexibility and access to IT resources from anywhere.

Professional data centers: dedicated servers, colocation and server administration. We guarantee security, high availability and direct connections to global clouds.

Internet access for business in two product lines: symmetrical lines with guaranteed parameters for large companies or asymmetrical lines for smaller customers.

Comprehensive IT security services. Audits, vulnerability scans, protection against DDoS attacks, managed firewall and backups. Everything your company needs to operate securely.

Construction and maintenance of modern technical infrastructure: structured networks, video surveillance, access control and alarm systems, and intelligent buildings.

IT support in a service model. We provide support for businesses, conferences and events, server and network infrastructure administration, and WiFi design and monitoring.

Stable and secure hosting environments for enterprise applications and websites. Tailored solutions for businesses requiring reliable infrastructure.

Telecommunications solutions for business: virtual PBX, SIP Trunk, telephone subscriptions, IP phones and web-based systems. Corporate communications always under full control.

Write to us

Support
Maintenance

ITH NOC
Management Center
Infrastructure ITH

+48 22 539 99 99
[email protected]

Open all week, 24 hours a day

Solutions
for you

ITH sales team

+48 22 539 99 99
[email protected]

Open Monday through Friday from 9:00 a.m. to 8:00 p.m.

First and Last Name*

Company Email Address*

Phone Number*

Subject of the Conversation*

I Accept the Marketing Consent* Expand This offer does not constitute an offer within the meaning of the Civil Code. This offer is intended solely for business customers. All prices listed are net prices. * Pursuant to Article 23 of the Act of August 23, 1997, on the Protection of Personal Data (Journal of Laws of 2016, No. 922 of June 28, 2016, consolidated text), I hereby consent to the processing of my personal data provided in the form above (i.e., Tax Identification Number (NIP), phone number, email address) by ITH Sp. z o.o., with its registered office in Warsaw, ul. Nowogrodzka 31, 00-511 Warsaw, registered in the Register of Entrepreneurs of the National Court Register under KRS number 0000469801, Tax ID (NIP): 7010389026, REGON: 146777630, for the purpose of presenting and fulfilling a commercial offer. I have been informed of my right to access the data I have provided, to modify it, and to object to its further processing. The controller of personal data is ITH Sp. z o.o., with its registered office in Warsaw, at ul. Nowogrodzka 31, 00-511 Warsaw, registered in the Register of Entrepreneurs of the National Court Register under KRS number 0000469801, NIP: 7010389026, REGON: 146777630.

FAQ

Typically, it takes between 14 business days and several months (depending on the provider) from the signing of the contract to the full launch of the security operations center. During this implementation period, the integration of new data sources, SIEM configuration, and security tuning take place simultaneously. A dedicated ITH engineer will be with you every step of the way.

Our team of analysts works 24/7. In the event of a critical or high-severity incident, an analyst takes immediate action (isolation, blocking) while simultaneously notifying the designated individuals within your organization at any time of day or night.

We provide you with a SIEM environment managed by ITH. If you already have a SIEM system in place (e.g., Splunk, Microsoft Sentinel, IBM QRadar), we can integrate with it or perform parallel monitoring.

Yes, this is one of the key distinguishing features of ITH’s SOC service. We provide comprehensive documentation of security incidents in the format required by NIS-2, timely notifications to the CSIRT, and regular reviews of security and risk management procedures. For more information, visit ith.eu/wdrozenie-nis-2 and ith.eu/nis2.

We collect only security logs (events, network metadata, alerts)—not message content or business data. The data is stored on ITH servers located in Poland, in accordance with the GDPR and a data processing agreement.

Yes. As part of our SOC, we use artificial intelligence and machine learning to analyze network traffic patterns and detect anomalies that deviate from normal activity. Both event correlation and preliminary incident classification are automated, allowing our experts to focus on actual threats rather than alert noise.

SOC – Security Operations Center

Your infrastructure is under constant protection. 24 hours a day.

Why is SOC so important?