ITH telecommunication services available to Kraków businesses
Starting in 2020, ITH’s services are available to Krakow businesses. ITH is a Warsaw-based, albeit Krakow-based, technology company focused on ICT services for business clients throughout Poland.
How is Kraków’s ITH fiber optic network built?
In Krakow, ITH is building its own fiber-optic network as well as using cables already laid – either on a long-term lease basis or by purchasing them. Today, ITH’s Krakow fiber-optic network covers several hundred office buildings, most of which ITH is able to offer its services with protection.
- ITH has more than 1,000 kilometers of fiber optic network in Kraków
- Short response and service times guaranteed by maintaining in-house technical services
- For all services provided in Krakow, we provide 24/7 engineering technical support carried out by the ITH NOC team
What services are available as part of ITH’s Krakow fiber network?
The basic service provided as part of Krakow’s fiber-optic network is symmetric Internet access ITH Net, this is Internet with guaranteed operating parameters addressed to the most demanding customers.
ITH Net provides stable bandwidths from 50Mbps to 100Gbps over single connections. The service can be freely scaled and modified. ITH Net includes a pool of public IP addresses, which by default can include as many as 256 addresses for a single link.
ITH Net services are implemented using equipment from leading manufacturers such as Juniper (routers) and Huawei (access network) and Fortinet (Fortigate – subscriber devices for ITH Security services).
Other services offered in Krakow using the fiber-optic network include:
- ITH Data transmission links
- IP telephony (VOIP), virtual PBX services
- Collocation with dedicated connection to the customer’s premises
- ITH NaaS – ITH Network as a Service.
ITH Network as a Service
ITH NaaS is an innovative service of realizing a complete intra-corporate network by ITH billed on a subscription model, including maintenance and service Under ITH NaaS we are able to:
- design the internal network, active and passive, including security policies
- perform wiring installation
- Provide and install / deploy network equipment (routers, switches, access points for wireless network) .
The whole thing is provided as a service, i.e. with no investment on the part of the customer, in addition, for the duration of the contract ITH maintains and services the network – so the point of ITH’s responsibility shifts from the end of the link de facto to the end devices, and it gives the customer himself the comfort of a single point of failure reporting. The service is not an alternative to the company’s IT maintenance team, but rather an addition that will allow it to focus on other more important aspects for the business.
We publish more information about ITH Network as a Service in a short presentation video: https://www.youtube.com/watch?v=RX9mp0z-hbU
Special offer for companies in Krakow from ITH
For Krakow entrepreneurs, ITH has prepared a special offer, details of which are available at https://ith.eu/krakow/. In a nutshell, in Krakow ITH is betting on the development of symmetrical ITH Net connections with a capacity of 1Gbps – which should be a standard in every company today. Along with the Internet access connection, which is provided through Kraków’s fiber-optic network, ITH offers, in the price of the ITH Tele service, Virtual PBX 5 (i.e. support for up to 5 phones) and a hosting package in Kru.pl Cloud Premium for one year completely free of charge.
Key features of ITH Net services provided by ITH
When you buy services from ITH, you are not just buying Internet access or other ICT services, but “holy peace of mind.” For all services provided by ITH, we provide:
- 24/7 ITH NOC technical support
- a dedicated account manager who carries out all topics related to the maintenance and development of the service throughout the duration of the cooperation
- A dedicated technical engineer who is responsible for the configuration and proper maintenance of the service, as well as for technical support in case of problems
- symmetrical link with guaranteed operating parameters
- SLA for each service
As part of the implementation of our Flexible IT program for your business – all services can be flexibly modified, either increasing or decreasing their parameters or add-on packages. Most of the changes can be made even without changing the length of the contract – just by notification.
ITH Ready
This is a program designed for developers, owners of commercial buildings, managers of such buildings, and end users and tenants. In buildings covered by the ITH Ready program, ITH service customers have special benefits such as:
- contract of indefinite duration
- installation up to 7 days from Order
- no installation fee
- link with protection included in the price
- opportunity to test ITH Net services without any consequences for a period of 30 days
As part of ITH Ready, ITH is able to manage the building infrastructure in its entirety – in short, this program provides benefits for each party to the cooperation.
What is the genesis of ITH in Krakow?
ITH has been providing its services in Krakow since 2020, the company was created by the founders and former managers of one of the largest telecom service providers, which was sold by them in 2017. Seeing market deficiencies and further opportunities for growth, they decided to return to the market with a completely new and fresh approach to offering, maintaining and selling business telecommunications services. This new approach is encapsulated in the word “flexibility” – which defines it entirely. ITH comes out to its customers with a very wide range of IT – in the areas of hosting, telecommunications and advanced services, most of which are offered in a flexible model – with the ease of modifying contracts or even without contracts. At ITH, we focus on a simple sales model, defining service prices by their value and not by the value of clients, nationwide coverage, testing capabilities and comprehensiveness of the offer. No IT specialist has been fired for choosing ITH services.